Education / Course Details

CPS 230 - Connections, Clarity and Resilience 

About this course

Leveraging our extensive experience in supporting regulated entities with their CPS 230 requirements, Battleground is partnering with the RMIA to deliver training on how to address the key requirements of CPS 230.   The course addresses the key elements of CPS 230 and is designed for risk, compliance and operational leaders and comprises two online sessions of 3 hours duration. 
Session 1 is a self-contained summary that supports those in broader operational, technology, product, sales and executive roles in understand the broad requirements of CPS 230, with the second session complementing this to provide comprehensive coverage of all elements of CPS 230 including governance and oversight, critical operations, operational risk management, business continuity and service provider management. 

Course specifics

Audience: Crisis Management Coordinators, Risk Managers, Project Managers, Emergency Response Planners, Leadership and Executive Teams.

Cost: $1000.00 (members), $1200.00 (non-members)

Facilitator: Battleground

Format: Online

Time: This event is offered as 2 x 4 hour interactive sessions

CPD Points: 8

Course Facilitator:
Battleground

Course details

Key topics covered:

  • Gain an overarching understanding of CPS 230 – context, rationale, key requirements, and approaches to implementation.

  • Gain a detailed appreciation of key techniques and approaches to meeting the key requirements of CPS 230 including critical operations, operational risk management, business continuity and service provider management

  • Be able to apply techniques to your organisation in a management, oversight or delivery capability

Learning outcomes:

Enhanced Communication and Relationship-Building Skills
Participants will learn effective techniques to build and maintain strong, trust-based connections with team members, stakeholders, and clients. They will acquire strategies for clear communication, ensuring that information is delivered concisely and accurately, which is crucial for managing both routine operations and crisis situations.

Improved Decision-Making Under Pressure
This course will equip participants with tools to enhance clarity in decision-making, especially during high-stress or uncertain situations. Learners will develop the ability to assess complex problems quickly, make informed decisions, and lead others through difficult circumstances with confidence and resilience.

Strengthened Resilience in the Face of Adversity
Attendees will build emotional and mental resilience, learning to manage stress and maintain focus during challenging or unpredictable situations. The course will provide techniques for staying grounded, fostering a resilient mindset, and supporting others in maintaining a constructive and solution-oriented approach during crises.